We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at sales@sunnydiesel.com. 

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at sales@sunnydiesel.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items 
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Sales with custom tuning are NOT refundable under any circumstances.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at sales@sunnydiesel.com.

Shipping:

When will my order ship?
Orders received by 2PM Pacific time (business days M-F, holidays excluded) typically are processed the same day received; however, manufacturing times, back orders, and other factors may delay processing and shipping. Shipping times vary depending on your location and selected shipping options. Back ordered, build to order, specialty items and other parts may require additional time for processing and fulfillment. Shipping delays can occur when the wrong address, zip code or other errors are submitted for the shipping address. If the shipping company cannot deliver the package we will contact you via phone or e-mail. 
Shipping delivery times including next day and expedited shipping are based on business days (Monday-Friday). While most orders placed after 3pm PST Friday, on the weekend or on holidays process and ship the next business day, some orders may be delayed and ship later due to manufacturing times, back orders, and other factors. Confirmations and tracking numbers are sent after orders have been processed and shipped.
What shipping options are available?
Sunny Diesel offers our customers the option of selecting Standard Ground, 3-Day Select, 2nd Day Air, Next Day Air, Early AM, and Saturday through either the United States Postal Service (USPS) or United Parcel Service (UPS) for shipments in the continental U.S. All shipment times are based upon business days (M-F, holidays excluded). Please call to verify any Expedited shipping.
Do you ship outside the continental U.S.?
Yes, we ship internationally. Shipping times and charges may vary. Customers are responsible for compliance with relevant customs regulations and fees.
Do any restrictions apply?
Some shipments such as oversize packages and truck freight items may require other shipping methods and terms. Items that qualify for free ground shipping only for lower U.S. 48 states.
What are your international shipping policies?
international orders must have matching billing and shipping address. All orders may be subject to additional Customs fees. Canadian orders shipped via UPS may also be subject to UPS brokerage fees. Please check with your country's Customs policies before placing an order. Also, please visit www.ups.com for more information on UPS brokerage fees (Orders to Canada only). USPS is typically a 7-15 day service to Canada. Customer is fully responsible for all additional fees your order may incur. With international shipping, the destination country will charge duties and import taxes on the shipment. These charges are the recipient's responsibility and can be paid with cash or check. Shipping carrier collects these fees on delivery. Not responsible for shipping delays beyond our control.

 

*For returns and order cancellations outside of a giveaway we reserve the right to charge up to a 5% restocking fee